Refund Policy

1. Subscription Payments

All subscription payments are billed in advance on a monthly basis.

Payments are generally non-refundable, except as stated below.

2. Eligibility for Refunds

Refunds may be considered only in the following cases:

• You were charged incorrectly
• You were billed after canceling your subscription
• We fail to deliver the agreed service within a reasonable timeframe

3. Non-Refundable Situations

We do not offer refunds for:

• Change of mind after purchase
• Failure to use the service
• Delays caused by lack of client response or content
• Partial use of the subscription period

4. Cancellation

You may cancel your subscription at any time.

• Your service will remain active until the end of your billing period
• No refunds will be issued for unused time

5. Service Suspension

If payment is not received:

• Your website may be suspended or taken offline
• Access will be restored once payment is made

6. Custom Work

Any custom work completed (design, setup, etc.) is non-refundable once delivered.

7. Processing Refunds

If a refund is approved:

• It will be processed within 7–14 business days
• Refunds will be issued via the original payment method

8. Contact Us

For refund requests or questions, contact us:
Email: goonlinemedia0@gmail.com
Phone/WhatsApp: +234 708 115 0770